At Zeed ("Zeed", "we", "us", or "our"), a digital marketing and consulting agency, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our consulting and advertising services.
1. Information We Collect
We collect the following categories of information:
- Identification data: name, email, phone number, company name, country, and role.
- Commercial data: information you provide in contact forms, discovery calls, proposals, contracts, and invoices.
- Technical data: IP address, browser type, device, operating system, referral source, pages visited, and time spent on the site.
- Marketing data: responses to campaigns, interactions with our content, and communication preferences.
- Advertising account data: when you hire our services, we may receive access to your Meta Ads, Google Ads, CRM, or analytics accounts strictly to perform the contracted work.
2. How We Use Your Information
We process your information for the following purposes:
- To provide, execute, and improve our consulting and marketing services.
- To respond to inquiries, schedule calls, and send proposals.
- To issue invoices, process payments, and meet accounting and tax obligations.
- To send commercial communications, newsletters, and campaign reports (only with your consent).
- To measure the performance of our website, ads, and content.
- To comply with legal, regulatory, and contractual obligations.
3. Legal Basis for Processing
We process your personal data based on: (a) your consent, (b) the performance of a contract between you and Zeed, (c) our legitimate interest in operating and promoting our business, and (d) compliance with applicable legal obligations.
4. Sharing of Information
We do not sell your personal information. We may share it only with:
- Service providers who support our operations (hosting, email, CRM, analytics, payment processors).
- Advertising platforms such as Meta, Google, and TikTok when strictly required to execute your campaigns.
- Legal, tax, or government authorities when required by law.
- Professional advisors such as accountants, auditors, or lawyers.
All third parties are contractually bound to protect your data and use it only for the purposes we specify.
5. International Transfers
Some of our providers are located outside your country of residence. When we transfer personal data internationally, we apply appropriate safeguards to ensure an adequate level of protection.
6. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, rectify, delete, restrict, or object to the processing of your personal data, as well as the right to data portability and to withdraw your consent at any time.
To exercise any of these rights, contact us at abdel@zeedst.com.
8. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. No system is 100% secure, but we work continuously to safeguard your data.
9. Cookies and Tracking
Our website uses cookies and similar technologies for analytics, advertising, and functionality. For details, see our Cookie Policy.
10. Minors
Our services are directed to businesses and professionals. We do not knowingly collect personal data from individuals under 18 years of age.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with its "Last updated" date.
12. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at: